Privacy Policy

1. Scope

This Privacy Policy explains how SyncroAtlas ("we", "us", "our") collects, uses, and protects information when you use the ATLAS platform, including dashboard, desktop apps, chat, memory, social, and calendar tools.

2. Information We Collect

• Account data: name, email, and profile preferences.
• App content: chat history, tasks, events, memories, relationship notes, social drafts, and files you create.
• Device/runtime data: feature usage, interaction diagnostics, and settings needed to run platform functionality.
• Billing data: subscription status and payment events from Stripe (we do not store full card details).

3. Voice, Camera, and Biometrics

Certain features may request microphone and camera access for voice commands, presence detection, and wellness/face-driven flows. These permissions are optional and managed by your browser. You can disable access at any time from browser settings.

4. How We Use Data

• Deliver and improve ATLAS features, including memory, scheduling, task orchestration, and chat continuity.
• Personalize assistant behavior, language, and system experience.
• Maintain account security, monitor abuse, and diagnose service issues.
• Process subscriptions, renewals, cancellations, and trial conversions.
• Send essential service notices and operational updates.

5. Legal Basis and Data Sharing

We process data to perform our contract with you, protect legitimate platform interests, and meet legal obligations. We do not sell personal data. We share data only with service providers required to operate the platform (for example hosting, payments, and AI response generation).

6. Data Retention

We retain account data while your account is active and as needed for legal, security, or operational requirements. You can request deletion of your account data by contacting support.

7. Your Controls and Rights

• Review and manage stored memories and profile details in-app.
• Request access, correction, export, or deletion of personal data.
• Cancel subscriptions anytime from the billing portal in Settings.
• Manage cookies, camera, and microphone permissions at browser level.

8. Security

We use technical and organizational safeguards designed to protect data in transit and at rest. No system is perfectly secure, but we continuously improve controls and monitoring.

9. Policy Updates

We may update this policy to reflect product, legal, or security changes. Material updates will be posted in-app or on this page.

10. Contact

For privacy questions or data requests, contact: info@mai-tec.co.uk